Academy LA will be your DTC playground for 3 days. Located in the heart of Hollywood’s upscale club scene, the newly remodeled Academy LA combines the luxury nightclub with a cavernous space that provides opportunities to learn, network and enjoy the event.
Learn from the Best
Founders who have harnessed everything under the sun to make their businesses successful through the lockdown, recessions and more will be sharing on the main stage their greatest lessons to scale providing stunning customer experiences.
Hands-On Workshops
Get into the nitty-gritty with leaders from your favorite brands and tools on how to build out the best customer experience for your brand. Have a question? Bring it!
Tons of Giveaways
Special offers from the TOP Ecommerce Brands and Technologies, DTCX Swag and the latest tech: Airpods, Bluetooth Speakers and more…
DTCX WELCOME PARTY Everyone is invited to Academy LA to enjoy the upscale jungle vibe of Tulum, see incredible dance shows, as well as meet everyone and dance the night away.
Thursday, October 20
9.00 - 10.00
DTCX Yoga Session with Yoga Strong
9.00 - 11.00
Welcome & Brunch
11.00 - 11.30
DTCX Keynote with LOVE Wellness
11.30 - 12.00
DTCX Keynote with True Classic Tees
12.00 - 12.30
DTCX Keynote with Gorgias andPanel with HUSH & Mid-Day Squares
12.30 - 1.00
DTCX Panel with Klaviyo, Fluency Firm, Carbon & Panel with Doe Beauty, Petal and Pup, Love Wellness, Yoga Strong and Gorgias
1.00 - 2.30
Lunch & Networking
2.30 - 3.00
DTCX Panels Gorgias, Attentive, ShipBob & Ecomtech and Keynote with Kenny Flowers
DTCX Keynote with Loop & Chubbies & DTCX Keynote with Vegamour
3.30 - 4.00
DTCX Keynote with Dr. Squatch
4.00 - 6.00
DTCX Drinks & Talks
6.00 - 10.00
DTCX Afterparty at Godfrey Hotel (need to RSVP)
How Will You Attend?
We’re taking our smash-hit DTCx Virtual Conference and bringing it IRL.
DTCx Retain will bring together 250 leaders from across the DTC space for 3 days of sharing how to improve customer retention and scale your eCommerce business for years to come.
Not sure if you would rather attend in person or virtually? No problem!
We get that your plans might change this year, so we’ve accounted for that! You can choose to attend DTCx Retain either virtually or live in Los Angeles
"9.5/10 - The quality, length, and pace of the sessions were beyond my expectations. Way beyond. I learned so much.“
“Things ran on time and the breath and balance of the speakers (brands, agencies, tech providers) were perfect. Gorgias really showed its leadership within the industry with this event. I will be telling everyone I know that this was a showcase of how a virtual event should be programmed and produced."