19
21
OCT
2022
Presenting

DTCx Retain.
250+ DTC Leaders Coming Together in LA.

What is DTCx Retain?


Academy LA will be your DTC playground for 3 days. Located in the heart of Hollywood’s upscale club scene, the newly remodeled Academy LA combines the luxury nightclub with a cavernous space that provides opportunities to learn, network and enjoy the event.

Learn from the Best

Founders who have harnessed everything under the sun to make their businesses successful through the lockdown, recessions and more will be sharing on the main stage their greatest lessons to scale providing stunning customer experiences.

Hands-On Workshops

Get into the nitty-gritty with leaders from your favorite brands and tools on how to build out the best customer experience for your brand. Have a question? Bring it!

Tons of Giveaways

Special offers from the TOP Ecommerce Brands and Technologies, DTCX Swag and the latest tech: Airpods, Bluetooth Speakers and more…

DTCX Retain Agenda

Wednesday, October 19
7 - 10 PM
DTCX WELCOME PARTY
Everyone is invited to Academy LA to enjoy the upscale jungle vibe of Tulum, see incredible dance shows, as well as meet everyone and dance the night away.
Thursday, October 20
9.00 - 10.00
DTCX Yoga Session with Yoga Strong
9.00 - 11.00
Welcome & Brunch
11.00 - 11.30
DTCX Keynote with LOVE Wellness
11.30 - 12.00
DTCX Keynote with True Classic Tees
12.00 - 12.30
DTCX Keynote with Gorgias and Panel with HUSH & Mid-Day Squares
12.30 - 1.00
DTCX Panel with Klaviyo, Fluency Firm, Carbon &  Panel with Doe Beauty, Petal and Pup, Love Wellness, Yoga Strong and Gorgias
1.00 - 2.30
Lunch & Networking
2.30 - 3.00
DTCX Panels Gorgias, Attentive, ShipBob & Ecomtech and Keynote with Kenny Flowers
3.00 - 3.30
DTCX Keynote with Electriq & Keynote with Brümate
3.30 - 4.00
DTCX Keynote from Liquid Death
4.30 - 6.00
DTCX Drinks, Trivia (with giveaways) and Talks
Friday, October 21
9.00 - 11.00
Welcome & Boozy Brunch
11.00 - 11.30
DTCX Keynote with Princess Polly
11.30 - 12.00
DTCX Keynotes with Recharge, PYM and Mutesix
12.00 - 12.30
DTCX Keynotes with Arrae and Wild Land Coffee
12.30 - 1.00
DTCX Keynotes with Okendo & OMG Commerce
1.00 - 2.30
Lunch & Networking
2.30 - 3.00
DTCX Panels Tapcart, Friendbuy, Triple Whale, Ecomtech & Keynote with Structured
3.00 - 3.30
DTCX Keynote with Loop & Chubbies & DTCX Keynote with Vegamour
3.30 - 4.00
DTCX Keynote with Dr. Squatch
4.00 - 6.00
DTCX Drinks & Talks
6.00 - 10.00
DTCX Afterparty at Godfrey Hotel (need to RSVP)

How Will You Attend?

We’re taking our smash-hit DTCx Virtual Conference and bringing it IRL.

DTCx Retain will bring together 250 leaders from across the DTC space for 3 days of sharing how to improve customer retention and scale your eCommerce business for years to come.
IN PERSON
Academy LA Holywood Blvd
19-21 OCT 2022
Virtually
Online
19-21 OCT 2022

Register Today and Save!

Not sure if you would rather attend in person or virtually? No problem!

We get that your plans might change this year, so we’ve accounted for that! You can choose to attend DTCx Retain either virtually or live in Los Angeles

Our Speakers

Lo Bosworth
Founder, Speaker, TV personality
Love Wellness
Alexandria Collis
Director of Operations
Princess Polly
Aaron Spivak
Co-Founder
Hush
Amy Kelly
SVP of CX
Brumate
Colin Waters
Customer Service Manager
Brumate
Nick Shackelford
Founder
Structured
Breanna Moreno
VP of Customer Experience
True Classic Tees
Hamid Saify
SVP
Liquid Death
Derric Haynie
CEO
Ecommerce Tech
Jake Karls
Founder
Mid-Day Squares
Ezra Firestone
Founder
BOOM! by Cindy Joseph
Romain Lapeyre
CEO & Co-Founder
Gorgias
Billy McClennan
Director of Agency Partnerships
Gorgias
Brandon Amoroso
Founder
Electriq Marketing
Brett Curry
Founder
OMG Commerce

What Our Past Attendees Said

"The best Ecommerce Summit ever attended"
"9.5/10 - The quality, length, and pace of the sessions were beyond my expectations. Way beyond. I learned so much.“
“Things ran on time and the breath and balance of the speakers (brands, agencies, tech providers) were perfect. Gorgias really showed its leadership within the industry with this event. I will be telling everyone I know that this was a showcase of how a virtual event should be programmed and produced."

DTCx Retain Sponsors

Headline Sponsors
PLATINUM Sponsors
OTHER SPONSORS